Warranty Expert (“us”, “we”, “our” or “Warranty Expert”) is the controller of the personal data you provide to us. We operate the https://warranty.expert/lithuania/ website (“Website”) to provide our users (“you” and “your”) with information about our services (“Services”).
When processing your data, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”), and other applicable data protection laws.
Information about us:
UAB Garantijų centras
Org. No.: 303056772
Registered address: 8 Spaudos Street, Vilnius, Lithuania
Information about data protection officer:
Data protection officer is not appointed.
What information we collect?
We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device (“Usage Data”). This Usage Data may include information such as IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. When you access the Website by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. Please note that such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. This Website may use such information and pool it with other information to track, for example, the total number of visitors to our Website, the number of visitors to each page of our Website, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services.
Why such information is collected?
- To provide Service (to purchase an extended warranty/insurance through the Website)
- To register the damage that has occurred (submitting a claim).
We process your Personal Data for the following purposes:
Lawfulness of processing Personal Data:
- The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (GDPR Article 6(1)(b)), i.e. when data is processed for the purpose of providing the Service or to register the damage that has occurred;
- The processing is necessary for compliance with a legal obligation to which the controller is subject (GDPR Article 6(1)(c)), i.e. issuing or storing invoices and other accounting documents, responding to claims, etc.
What Personal Data do we process?
For the purpose of providing Service we may collect and process the following data:
- your name;
- your surname;
- your date of birth;
- your phone number;
- your email address;
- data required for payment execution and confirmation.
For the purpose of registering the damage:
- your name;
- your surname;
- your phone number;
- your email address;
- your home address in case service needs to be provided at home.
Are you required to provide us Personal Data?
Please note that in order to provide you with Services or register a damage, you must provide us the abovementioned Personal Data.
Where do we get your Personal Data from (where does the data come from)?
We receive data directly from you, i.e. when you provide your Personal Data through our Website.
We retain your data to the extent required by law. In cases where the law does not set time limits for the retention of personal data, the Personal Data you submit through the Website is stored for 3 (three) years from the date of last correspondence with you.
Transfer of Data
Please note that we will not share your Personal Data with others, without your permission, except for the following purposes:
As the Company acts as a dependent insurance intermediary representing the insurer, your personal data is transferred to this insurer for the purposes of providing Services – ADB „Compensa Vienna Insurance Group“, company code 304080146, registered address: 280 Ukmergės Street, 06115 Vilnius, Lithuania.
Others working for us (service providers)
Payments made through the Website are processed using the Makecommerce.lt platform managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, registration No. 12268475), therefore data, including Personal Data required for payment execution and confirmation, may be transferred to Maksekeskus AS.
The company also cooperates with various service companies. Personal Data may be transferred to such companies for this purpose.
To collect, store, hold and manage your Personal Data through cloud based or hosting services or a third party or a party affiliated or connected to us, as reasonable for business purposes.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Law & Order
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of us or our users; or (d) protect our property rights.
We do not transfer your Personal Data to third country or international organisation, i.e. outside the European Union, unless required to do so by law or by the courts or as required for one of the purposes set out in this Policy.
European Union Requirements
Regarding the submission of your Personal Data via our Website and according to the GDPR, you have the following rights:
- the right to be informed about data processing;
- the right of access;
- the right to rectification;
- the right to erasure (‘right to be forgotten’);
- the right to data portability;
- the right to restriction of processing;
- the right to object.
Please be advised that you have the right to lodge a complaint with a data protection authority.
You also have the right to withdraw your consent (if you have given one) for the processing of your Personal Data at any time. You can withdraw your consent at any time by writing to us at email@example.com. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
In order to exercise abovementioned rights, you must submit a request in writing and in a way that identifies you, i.e. affirming your identity. We do not process requests without the ability to identify the applicant.
What are cookies?
For the proper functioning of this Website, small data files called cookies are sometimes stored on your device. A cookie is a small file sent to a device when a user visits a relevant website. Cookies allow the website to recognize the user’s device (for example, the next time the user visits this site).
Cookie information is not used to collect personal information about the user.
What cookies do we use?
|Domain name||Cookie’s name||Purpose||Duration|
|.warranty.expert||_gat||Used to throttle request rate. It is deployed via Google Tag Manager (Google Analytics)||1 minute|
|.warranty.expert||_ga||Used to distinguish users (Google Analytics)||2 years|
|.warranty.expert||_gid||Used to distinguish users (Google Analytics)||24 hours|
|.warranty.expert||qtrans_front_language||The cookie remembers the language of the website chosen by the user||1 year|
|.warranty.expert||geolocation||Location cookie||1 year|
The data subject may, at any time, prevent the setting of cookies through our Website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs.
If you disable cookies off, some features will be disabled that make your Website experience more efficient and some of our services will not function properly. However, you can still place orders. If you deactivate the setting of cookies in the internet browser used, not all functions of our Website may be entirely usable.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
You can manage cookies in all popular internet browsers: